If you are unable to load account balance when viewing your online bank account, it could be due to a few different reasons.
This article is part of our series on bank account opening in different countries, which you can access for free following the link above.
Feel free to use the table of contents to jump ahead to the sections most relevant to you.
Table of Contents
- Unable to Load Account Balance
- How Do I Check My Bank Balance?
- Ways to Load Account
- Frequently Asked Questions
- Do You Want Help Opening Bank Accounts?
Unable to Load Account Balance
You may be unable to load an account balance due to incorrect account information, internet connection issues, problems with syncing an application, an account freeze due to compliance concerns, or other technical issues.
Of course, the specific reason that applies to your situation will depend on the type of account balance you are trying to load, how you are trying to view the balance, and whether any of the specific reasons above apply to your situation.
How Do I Check My Bank Balance?
There are 5 ways to check a bank balance, including online banking, mobile banking, telephone banking, ATM verification, or visiting a branch in person.
How to Check a Bank Account Balance
- Online banking
- Telephone banking
- Mobile banking
- ATM verification
- Visiting a branch
Of course, there are other options you can use to check your bank balance as well, including reviewing physical bank statements and reviewing account passbooks.
However, these options do not provide a current balance for the account. Instead, they provide a snapshot of your balance at a specific point in time.
That said, if no additional withdrawals or deposits have not taken place since that point in time, then the balance is correct. If withdrawals or deposits have taken place, then the balance will no longer be accurate.
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Ways to Load Account
If you continue to be unable to load an account balance, there are ways to overcome the problem. The fastest and most effective way is to visit your financial institution in person and speak with a teller.
In fact, not only will a teller be able to immediately confirm your account balance, they can also provide technical assistance to help resolve the reason why you are unable to load your account balance to begin with.
Alternatively, if you have telephone banking set up on your phone, you can also contact your bank by phone and request your account information.
Frequently Asked Questions
Below are a few of the most common questions we receive from people looking into why you’re unable to load an account balance. If you have further questions you would like to ask our team, don’t hesitate to get in touch.
How Can I Check a Balance in an Account?
You can check a balance in an account in one of 5 ways, either through online banking, mobile banking application, calling your bank through telephone banking, using an ATM to confirm your balance, or visiting a branch in person and speaking with a teller.
Why Am I Unable to Check Balance in Google Pay?
If you are unable to check your balance in Google Pay or other digital wallets for a connected bank account, you will need to enter the account and confirm that your connected bank account information is correct and confirm that the account is synced properly. If the information is correct, but you are still receiving an error, you may need to disconnect and reconnect the bank account you are trying to access.
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